Home Delivery FAQs
Placing an Order:
Orders may be placed through our order form, by emailing us at email@example.com, or by calling us at (978) 267-7329. The order deadline for our Friday Home Delivery Service is Wednesdays at 11:59 PM EST.
Additional Home Delivery Information:
An email is sent out each Monday/Tuesday with all products, pricing and recipe suggestions for that week’s delivery (Please ensure emails from firstname.lastname@example.org don't go into your spam folder). Updated pricing may also be found on our online order form.
You can sign-up for our weekly home delivery email here.
If placing your order via email, always include your name, home address and phone number.
- We will respond back to your order form/email within 24 hours confirming your order has been received. If you do not receive an email confirmation from us, kindly resend your order.
- The order deadline for weekly home delivery is Wednesdays at 11:59 PM EST.
- You will receive an email by 9:00 PM EST on the night before delivery (Thursday) confirming your order total and delivery window.
On the day of delivery, please place a cooler outside with payment (cash or in-state check payable to Seafood Express Company). If including gratuity for your delivery driver, please place in a separate envelope when possible.
- The delivery window on Friday is typically between 1:30 PM - 5:30 PM EST and will be specified in the weekly home delivery email you receive.