Home Delivery FAQs

Placing an Order:

Orders may be placed through our order form, by emailing us at orders@seafoodex.com, or by calling us at (978) 267-7329. The order deadline for our Friday Home Delivery Service is Wednesdays at 11:59 PM EST. 

Additional Home Delivery Information:

An email is sent out each Monday with all products and pricing for that week’s delivery (Please ensure emails from orders@seafoodex.com don't go into your spam folder). You can sign-up for our weekly home delivery email here.

When placing your order, kindly include your name, home address and phone number. 

• We will respond back within 24 hours confirming your order has been received. If you do not receive an email confirmation from us, kindly resend your order.
• The order deadline for weekly home delivery is Wednesdays at 11:59 PM EST.
• You will receive an email by 9:00 PM EST on the night before delivery (Thursday) confirming your order total.

On the day of delivery, please place a cooler outside with payment (cash or check payable to Seafood Express Company). If including gratuity for your delivery driver, please place in a separate envelope when possible.

• The delivery window on Friday is typically between 1:30 PM - 6:30 PM EST and will be specified in the weekly home delivery email you receive.