Home Delivery FAQs

Placing an Order:

Orders may be placed through our order form, by emailing us at orders@seafoodex.com, or by calling us at (978) 267-7329. Please kindly view our current delivery network here before placing your order. 

For most locations, unless otherwise noted, we have a $39.99 minimum for our free home delivery service.

Additional Home Delivery Information:

An email is sent out each week with all products, pricing and recipe suggestions for that week’s delivery (Please ensure emails from orders@seafoodex.com don't go into your spam folder/add us to your address book). Updated pricing may also be found on our online order form.

You can sign-up for our weekly home delivery email here. 

If placing your order via email, always include your name, home address and phone number. 

• We will always respond back to your order form/email within 24 hours confirming your order has been received. If you do not receive an email confirmation from us, kindly resend your order.
• You will receive a delivery confirmation email by 9:00 PM EST on the night before delivery confirming your order total and delivery window.

On Delivery Day

Please place a cooler outside with payment (cash or in-state check payable to Seafood Express Company). If including gratuity for your delivery driver, please place in a separate envelope when possible.

• The delivery window is typically between 12:30 PM - 5:30 PM EST and will be specified in your delivery confirmation email. 

**If you wish to pay by credit card, please include a note with your order and we will always be happy to accomodate-thanks!**